- ephesians411Asked on October 16, 2017 at 01:29 PM
Would like to update plan using PayPal but receive error messages . Username is email@example.com. Would like to update to bronze plan.. prefer not to use credit card!
- JotForm SupportdavidAnswered on October 16, 2017 at 02:04 PM
It seems the error is on PayPal's end:
Unfortunately, until they resolve the issue the only alternative is to pay via credit card. Hopefully they should have this resolved soon.