I'm getting error while integrating Zapier.

  • Work Flow
    Asked on March 11, 2024 at 2:01 AM

    Thank you for the clarification. I am getting close on both ends but not getting the exact results I am looking for.

    Step 1 - Sender can prefill form or receive data from a zap - this is working.

    Step 2 - completed form is sent to signer to fill in the signature.

    Currently the sender is only able to sign. Need to send the signing link to the enduser.

    Step 3 - tracking. I am able to track the receipts of the document but its only going to the sender not signer for signature.

    I am also getting this error message when clicking on the link

    {"responseCode":401,"message":"You're not authorized to use (\/submission-id) ","content":"","duration":"15.44ms","info":"https:\/\/api.jotform.com\/docs#submission-id"}

  • Waqas JotForm Support
    Replied on March 11, 2024 at 4:32 AM

    Hi Work Flow,

    Thanks for getting back to us. I'm sorry you're having difficulties with this. Can you try to share your form URL so we can take a look at it?

    After we hear back from you, we’ll have a better idea of what’s going on and how to help.