PayPal button not working

  • dianefh
    Asked on October 16, 2017 at 5:33 PM

    I've had a few people test this. We are on macs and can't get the payment button to work. It works in preview form, but not live. When clicked it just says "Please wait..."


    Page URL: http://lmc896.org/news/wishing-wall-2017/
  • John_Benson
    Replied on October 16, 2017 at 9:25 PM

    I cloned the form (https://form.jotform.com/72887124484163) to test it on my end and it is working properly. I have managed to Submit the form and redirected to PayPal donation site. Here's my screenshot:

    1508203112paypalsind Screenshot 10

    I have cleared your form cache from our server. Can you please test it again and if the issue persists, try removing the PayPal field and replace it with a new one by following this guide: https://www.jotform.com/help/391-How-to-Integrate-Form-with-Paypal-Standard-