Function of a couple of cookies?

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    Asked on October 17, 2017 at 05:35 AM


    Im using jotform on a website and have a question about a couple of cookies used.

    Can you please tell me the functionality of the cookies listed below as well as if I can turn them off without any risk of the sites performance? I need to get the users concent before any "non essential" cookies goes live.

    Cookie:"__cfduid" - Function:?

    Cookie:"guest" - Function:?

    Cookie: "PHPSESSID" - Function:?

    Cookie: "theme" - Function:?

    Cookie: "UserRefer" - Function:?

    Thanks in advance!


  • Profile Image
    Answered on October 17, 2017 at 08:45 AM

    1- Cookie:"__cfduid" - Function:?

    This is for Cloudflare services. You can turn it off. It doesn't affect the site performance.

    2- Cookie:"guest" - Function:?

    You do not have to be a member to create a form in Jotform. You are also able to create a form as a guest user. However, guest users have more restrictions than free users. You can turn off this cookie as well if you don't create any forms as a guest user. It doesn't affect the performance of the site.

    3- Cookie: "PHPSESSID" - Function:?

    It isn't recommended to turn it off. If you turn it off, you will log out from your Jotform account. 

    4- Cookie: "theme" - Function:?

    You can disable it. It's for the themes of my forms section. 


    5- Cookie: "UserRefer" - Function:?

    Via this function, we keep logs of user references. For example, how do our users discover Jotform? Via a search tool etc... You can disable it as well. 

    Please let us know if you need further assistance.

  • Profile Image
    Answered on October 19, 2017 at 04:04 AM

    Hi Amy,

    Thanks for giving info on the functionality of the cookies.

    This leads to the next question; How do I disable them?


  • Profile Image
    Answered on October 19, 2017 at 07:46 AM

    There are some browser extensions for this purpose. However, unfortunately, I can not make a suggestion to you as I have not used any of them.

    If you are using Google Chrome, please check out the Chrome Web Store: