Cloning forms changes the format

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    YFCHR
    Asked on October 17, 2017 at 01:14 PM

    Hi,

    I'm wondering why when I clone an existing form, it changes the format of the form.  The form I want to duplicate has 7 pages with many questions on each page.  The cloned form, has a separate page for each question.  Can you help me clone a form and keep the format of the form?


    Thanks, Naomi

  • Profile Image
    david
    Answered on October 17, 2017 at 02:12 PM

    Disable the new form layout from the account settings page to allow for creating the old basic style forms:

    https://www.jotform.com/myaccount/settings

    1508263935Capture.PNG

    This will also allow for the forms you are cloning to be created using the old layout.

  • Profile Image
    YFCHR
    Answered on October 18, 2017 at 08:20 AM

    Thank you David!  It worked!