On my autoresponder form there are no options for Recipient email

  • SeaShepherdGlobal
    Asked on October 17, 2017 at 2:46 PM

    On my autoresponder form there are no options for Recipient email, and yet I get an error message saying this field is missing on my form.

  • BJoanna
    Replied on October 17, 2017 at 3:55 PM

    Both forms on your account have an Autoresponder email with Recipient Email option. 

    1508269913recipeint Screenshot 10

    Were you able to resolve your issue?

    If you have an issue with some other form please provide us an ID of that from and a screenshot of the error message from an Autoresponder email.

  • SeaShepherdGlobal
    Replied on October 18, 2017 at 3:39 AM

    Thanks! I actually realized there were no fields for email or name in the actual form, so that's why it wasn't showing as an option for "Recipient". Now that I added them it shows fine. 

  • BJoanna
    Replied on October 18, 2017 at 4:42 AM

    I am glad to hear that you were able to resolve your issue. 

    Feel free to contact us if you have any other questions or issues.