- natali535Asked on October 17, 2017 at 06:44 PM
- JotForm Supportashwin_dAnswered on October 18, 2017 at 01:56 AM
Please note that when form is submitted, users are redirected to PayPal checkout page. If the user do not settle the payment, that submission is marked as "Incomplete Payments".
You may like to take a look at the following guide for more information on incomplete payments: https://www.jotform.com/help/272-Paypal-Incomplete-Payments-FAQ
Hope this helps.
Do get back to us if you have any questions.