What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Why does my form do this in Chrome?

    Asked by The_Mighty_Optiq on September 06, 2012 at 09:52 PM

    if you look at this form in firefox everything shows up PERFECTLY!!!!....  but in google chrome... it jumps back and forth for a second then stops on the wrong item... click on the first link up top and watch what it does... then when it stops click it again...  and not only that... the wrong window loads next to the main pic of the shirt... it should be the specs window.. but it goes to the wrong shirt all together.... can soomeone help me understand what's going on here?.. thanks in advance..

     

    http://jotform.us/form/22498572408159

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    Answered by The_Mighty_Optiq on September 06, 2012 at 09:56 PM

    just noticed it does it in IE too...... smh...

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    JotForm Support

    Answered by idarktech on September 07, 2012 at 12:04 AM

    Hi,

    Can you check this form works properly on your end using Chrome and IE? http://www.jotform.me/form/22499193280460?

    Just in case it does work fine, then changing the "secure" to "www" on your form URLS would help. You have to edit your form URLS on your two forms, the main form which contains the buttons and the second form which loads on your first forms iframe. For your covenient, editing the codes on your HTML fields using notepad or notepad++ is a great help. Simply find "secure" and replace all with "www".

    Let us know if you have further questions about this. Thanks!

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    Answered by The_Mighty_Optiq on September 07, 2012 at 12:14 AM

    GREAT!!!.... the links load the right material now... but the whole thing loads with a HUGE margin on the top... so it cuts off some of the bottom buttons... all you did was replace the "secure" part with www?

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    JotForm Support

    Answered by idarktech on September 07, 2012 at 12:21 AM

    Yes... try changing every links on your codes from "secure" to "www". Update us after that so we can help you check your form.

    Thanks!

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    Answered by The_Mighty_Optiq on September 11, 2012 at 05:40 PM

    Should I leave it https or change that to http?

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    JotForm Support

    Answered by NeilVicente on September 11, 2012 at 06:52 PM

    @The_Mighty_Optiq

    It depends on whether you'd like to use the secure version of the form or not. Leave it as https to receive secure submissions. Use http to receive regular submissions.

    Although you must take into consideration the fact that free accounts are entitled to only 10 SSL (secure) submisions per month.

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    Answered by The_Mighty_Optiq on September 14, 2012 at 01:49 AM

    ok i just did it.. :)