What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Mapping Fields to Freshbooks

    Asked by nikhilmozika on September 07, 2012 at 08:57 AM


    When i am trying to map email field with confirmation on i am not able to map the same. When i select the email option the popup dosent show anything.

    Page URL:

  • Profile Image
    JotForm Support

    Answered by NeilVicente on September 07, 2012 at 10:52 AM

    After doing some tests, I can confirm that this issue does exist. This is caused by a bug with the integration system.

    With that said, I have forwarded this matter to our development team for rectification.

    In the meantime, kindly use an email field without a confirmation to make the integration work.

  • Profile Image
    JotForm Support

    Answered by NeilVicente on September 10, 2012 at 02:24 PM

    This bug was already fixed. If you're still having issues, please clear your browser's cache then retry the integration.


  • Profile Image

    Answered by nikhilmozika on September 11, 2012 at 02:43 AM

    Thanks. Working fine now.