What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Ratings don't show when printing forms - why not?

    Asked by EdwardFerris on September 07, 2012 at 12:15 PM

    I posted this question earlier and it seems to have disappeared from the forum.

    When a user completes a form that has rating scales and then tries to print the form before submission the ratings selected do not show on the printed version (either .pdf or hard copy). Any text boxes completed print, but not the data selections (radio buttons, check boxes etc.) do not.

    What am I doing wrong in the form design?

    Clearly a user will want to have a copy of their form before they submit it.


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    JotForm Support

    Answered by NeilVicente on September 07, 2012 at 12:27 PM

    I have already answered your query in the original thread you have posted in the support forum.

    Let us know if you have further questions. Thanks!

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    Answered by EdwardFerris on September 09, 2012 at 08:13 AM

    Thanks, Neil. I appreciate it.

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    Answered by gori-mathew on September 09, 2012 at 08:34 AM

    Welcome and we are glad to know that your problem is now solved.