Form will not update after saving on outside browser.

  • Profile Image
    mandilewebdesign
    Asked on September 07, 2012 at 03:35 PM

    I need to use an iframe to display my form...i save it and upload to my site and the updates are not there....i've tested the link in a browser and it's importing the old form with old updates.  And i can see the changes in my edit sections.  Any help?

     

    <iframe allowtransparency="true" src="//form.jotform.us/form/22394932057154" frameborder="0" style="width:100%; height:1910px; border:none;" scrolling="no">
    </iframe>

  • Profile Image
    EduardoMendez
    Answered on September 07, 2012 at 04:02 PM

    Hello, is this what your form should look like?

     

    That is a screenshot of wat I see when I open the form's URL.

     

    Please accept our  apologies for this inconvenience, we have performed a database maintenance to improve our quality of service and this caused that some users to have data replication issues.

    I have inspected your forms and they are hosted in:

    http://www.jotform.us/form/22394932057154

    Please replace the current URL for your site on the iFrame code 

    <iframe allowtransparency="true" src="http://form.jotform.us/form/22394932057154" frameborder="0" style="width:100%; height:1910px; border:none;" scrolling="no">
    </iframe>

    So, www.jotform.us in stead of form.jotform.us

    You may also want to log onto the corresponding server (www.jotform.us) when making changes to your forms for quicker results as there is sometimes a delay in the replication to the other servers.

    Thank you for your patience, and let us know if you have any other issues!