What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Form will not update after saving on outside browser.

    Asked by mandilewebdesign on September 07, 2012 at 03:35 PM

    I need to use an iframe to display my form...i save it and upload to my site and the updates are not there....i've tested the link in a browser and it's importing the old form with old updates.  And i can see the changes in my edit sections.  Any help?

     

    <iframe allowtransparency="true" src="//form.jotform.us/form/22394932057154" frameborder="0" style="width:100%; height:1910px; border:none;" scrolling="no">
    </iframe>

    Page URL:
    http://form.jotform.us/form/22394932057154

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    JotForm Support

    Answered by EduardoMendez on September 07, 2012 at 04:02 PM

    Hello, is this what your form should look like?

     

    That is a screenshot of wat I see when I open the form's URL.

     

    Please accept our  apologies for this inconvenience, we have performed a database maintenance to improve our quality of service and this caused that some users to have data replication issues.

    I have inspected your forms and they are hosted in:

    http://www.jotform.us/form/22394932057154

    Please replace the current URL for your site on the iFrame code 

    <iframe allowtransparency="true" src="http://form.jotform.us/form/22394932057154" frameborder="0" style="width:100%; height:1910px; border:none;" scrolling="no">
    </iframe>

    So, www.jotform.us in stead of form.jotform.us

    You may also want to log onto the corresponding server (www.jotform.us) when making changes to your forms for quicker results as there is sometimes a delay in the replication to the other servers.

    Thank you for your patience, and let us know if you have any other issues!