Can't adjust the width of Square payment fields

  • Profile Image
    Asked on October 20, 2017 at 03:43 PM

    Hi Jotform,

    I'm using the Square payment widget in my form, but the input field for credit card number is too small -- it only shows 15 digits, leaving the user to wonder whether they typed the last one properly!

    Unfortunately, when I go to Advanced Designer->Form Layout and adjust the input width, only the top line of fields (First Name and Last Name) get changed; the rest remain at the same, insufficient width.

    What can I do to add one precious digit of room to my fields?



  • Profile Image
    Answered on October 20, 2017 at 04:57 PM

    It looks like that the Square credit card fields are being loaded directly from the Square website using frames, so the form styles are not being applied to them.

    However, it should not be an issue to input 16 or more digits into the Credit Card Number field.

    If you need any further assistance, please let us know.