Why isn't my form's link sharing the correct information on Facebook?

  • anitalyons
    Asked on October 20, 2017 at 6:40 PM

    Hi there,

    I have successfully created my form, and the link works. However, when I pasted it to my event page, the title of the event has weird this in the spot of the apostrophe, and there is no photo. 

    Can you please help me to fix this?

    Thank you 

    Anita

    Jotform Thread 1278907 Screenshot
    Page URL: https://www.facebook.com/events/121760755169716/?acontext=%7B%22source%22%3A5%2C%22page_id_source%22%3A1801195580130701%2C%22action_history%22%3A[%7B%
  • Kevin Support Team Lead
    Replied on October 20, 2017 at 8:26 PM

    I already fixed that, please try sharing the link on your Facebook page again, it should be taking the correct data. 

    I hope this helps. 


  • Kevin Support Team Lead
    Replied on October 20, 2017 at 8:28 PM

    Also, you may preview the link using the Facebook Sharing Debugger tool: https://developers.facebook.com/tools/debug/sharing/ 

    If you make a change and it's not reflected, you may use the "Scrape Again" button found there so the updated data is taken. 

    I hope this helps.