I have created a contact form with a first name, last name, email, and

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    JudiBechard
    Asked on October 20, 2017 at 09:04 PM

    I have created a contact form with a first name, last name, email, and a Message area (long text entry). When I view the form, the long text entry Message field does not appear.

    Can you help?



    This is a re-post of a comment on How to Set Up a Contact Form in JotForm

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    liyam
    Answered on October 20, 2017 at 11:41 PM

    I checked your form and you have a list of conditions in place. One of which, requires a No answer in one question before the long text entry shall appear. However, since the condition for it is broken, the long text entry field appears to be permanently hidden.

    I recommend to please fix your form's conditions to ensure it to be working properly as it should be expected. Please go to Settings > Conditions and check the conditions in the form.

    1508557183go_to_settings_conditions.png

    Thanks.

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    JudiBechard
    Answered on October 22, 2017 at 11:02 PM

    Perfect.  All fixed.  Thank you!