Error message when I process a payment on my form

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    troop100
    Asked on October 20, 2017 at 09:09 PM

    When I process a payment on my form I now get a "buyer_email_address` is invalid" error message.  Wasn't doing it earlier today.  Its still in test mode and linked to SQUARE.

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    John_Benson
    Answered on October 21, 2017 at 12:09 AM

    I am assuming you're referring to this form: http://www.jotform.us/form/72924214548156

    I checked the payment integration and it is configured properly. Please set the Customer Email Field to Email.

    1508558637sqtyse.png

    After that, test it again and let us know how it goes. Thank you.

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    troop100
    Answered on October 21, 2017 at 12:43 AM
    THANK YOU! THANK YOU! That worked. That field is buried and not clear. Its all work now.
    Again, Thank you!!
    Sent from Mail for Windows 10
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