changing forms to unsecure

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    jeninehoff
    Asked on September 07, 2012 at 08:01 PM

    I just reached my submission limit for secure forms and got a message that my forms will be disabled on Monday.  I changed the forms to unsecure.  Will my forms still be disabled?

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    liyam
    Answered on September 07, 2012 at 08:49 PM

    Thank you for your inquiry, jeninehoff.

    Yes since you have been notified by our system of the scheduled downgrade, it will disable your form on that date.  But you need not to worry. I have removed the suspension schedule on your account, so your account won't be disabled anymore.  But we can only do this once.

    If you have other questions, please do let us know.

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    jeninehoff
    Answered on September 07, 2012 at 11:27 PM

    Thank you!  I can receive up to 100 unsecure submissions per month on the free subscription correct?

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    jonathan
    Answered on September 07, 2012 at 11:31 PM

    @jeninehoff 

    I can receive up to 100 unsecure submissions per month on the free subscription correct?

    Yes, this is correct for the Free subscription and on your current account.

    Thank you for using our service. Contact us again anytime should you have other question.