What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    changing forms to unsecure

    Asked by jeninehoff on September 07, 2012 at 08:01 PM

    I just reached my submission limit for secure forms and got a message that my forms will be disabled on Monday.  I changed the forms to unsecure.  Will my forms still be disabled?

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    JotForm Support

    Answered by liyam on September 07, 2012 at 08:49 PM

    Thank you for your inquiry, jeninehoff.

    Yes since you have been notified by our system of the scheduled downgrade, it will disable your form on that date.  But you need not to worry. I have removed the suspension schedule on your account, so your account won't be disabled anymore.  But we can only do this once.

    If you have other questions, please do let us know.

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    Answered by jeninehoff on September 07, 2012 at 11:27 PM

    Thank you!  I can receive up to 100 unsecure submissions per month on the free subscription correct?

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    JotForm Support

    Answered by jonathan on September 07, 2012 at 11:31 PM

    @jeninehoff 

    I can receive up to 100 unsecure submissions per month on the free subscription correct?

    Yes, this is correct for the Free subscription and on your current account.

    Thank you for using our service. Contact us again anytime should you have other question.