Login failed - AUTOSUSPENDED

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    julianavlq 
    Asked on October 23, 2017 at 08:49 AM

    Hello, my login is giving: Login failed - AUTOSUSPENDED


    Please reactivate my account.


  • Profile Image
    ktyaguirre
    Answered on October 23, 2017 at 10:34 AM

    Upon reviewing your account it was found that form:

    http://www.jotformz.com/form/21014975766661 was using the word "senha" at the captcha request.

    https://www.screencast.com/t/KNpFgJikyFnH

    Please be advised that this triggered the auto-suspension since it is considered a high sensitive word when requesting login credentials which are not allowed.

    The Phishing detector will mark it high and suspend accounts with risk.

    We have looked into the situation and deleted the request for senha, please re- word it at your earliest convenience.

    You form is clean and your account active. You may continue developing your forms.

    Thank you.