What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Not recieving any e-mail notifications

    Asked by ResKenny on September 08, 2012 at 06:21 AM

    The form: http://form.jotformeu.com/form/22512238187351

    The e-mail notification that is created for this form it is not sending any notifications to the needed e-mail. No e-mails in spam.

    Similar problem with http://jotformeu.com/form/22502680964354

    Page URL:

  • Profile Image
    JotForm Support

    Answered by NeilVicente on September 08, 2012 at 06:42 AM

    The emails were probably rejected by your mail provider due to DomainKeys issues.

    Try configuring your notifications to use these settings:

    Let us know if it makes any difference.

  • Profile Image

    Answered by ResKenny on September 09, 2012 at 09:57 AM

    thank you very much, it helped.