Global Countdown widget: The form cannot automatically submit after

  • Profile Image
    tulmviags
    Asked on October 24, 2017 at 04:16 AM

    Hello there

    I have some problem when creating my form. In my thought, i want to create a form to ask our workers about their job's  specific knowledge, they include employees and managers.

    Basically, this form is a kind of a test which has time limit so i use the "global countdown" widget to set the time, also, the workers have to answer all of the question in the test ( "required" ON for every questions )

    It happens normally when i finish the test before the limit time. However, when the time's up, the screen displays : " Time's up! Form submission is no longer possible" , and the form doesn't automatically submit, so i can't receive the unfinished form in my email

    Can you explain this problem and give me some solution

    Many thanks and regard!

  • Profile Image
    candy
    Answered on October 24, 2017 at 06:47 AM

    I have cloned your form named "TEST" on my side in order to investigate the situation.

    I have seen that you have set "Submit form" action to the Global Countdown widget. However, the widget doesn't work correctly. The form is blocked anyway when the time is up.

    I have forwarded this error to our backend team in order to make it fix. We are going to inform you as soon as the problem will be solved.

    Thank you very much for reporting us. 

  • Profile Image
    tulmviags
    Answered on October 25, 2017 at 09:48 PM

    Waiting for your reply 

    Best regard!