Authorize.net integration: The verification button is missing

  • ktjames
    Asked on October 24, 2017 at 11:19 AM

    We use the Authorize.net widget alot.  Normally you put the credentials in and then you verify the credentials are correct with the verification button. It looks like the button is missing now.

    Is the button gone permanently?  Thanks

  • BJoanna
    Replied on October 24, 2017 at 12:52 PM

    I am not sure if there was the verification button.

    I will have to check this with our developers to see if the button was removed and if this permanent. 

  • ktjames
    Replied on October 24, 2017 at 12:54 PM

    There was a button. I used it all the time.

  • BJoanna
    Replied on October 24, 2017 at 1:15 PM

    You are correct. There was a button. 

    1508865041button Screenshot 10

    I will update the ticket that I raised to our developers. We will inform you via this thread once this issue is resolved. 

    I also made a test and the integration is working correctly if the correct API Login ID and Transaction key are used. 

  • Özlem JotForm Developer
    Replied on November 9, 2017 at 9:05 AM

    Hello @aaronwatts,

    "Verify" button is not available. We removed the button permanently so there is no issue about Authorize.Net integration. 

    However, we can open a feature request for that if you request a verification button in the integration wizard. Unfortunately, we could not give you a time frame when or whether it will be implemented or not.

    If you need any other details, please feel free to let us know.

    Thank you for your understanding.

  • ktjames
    Replied on November 15, 2017 at 11:07 AM

    So you're saying the button has been permanently removed, but I can open a feature request so that it can be added again?

    Why was it removed, by the way?  It was a quick to make sure the credentials were added correctly.

  • BJoanna
    Replied on November 15, 2017 at 11:38 AM

    Yes, the button has been permanently removed.

    We already open a feature request. Unfortunately, we can not give you any time frame when and if this will be implemented. 

    I do not know why was the 'verify' button removed. I will ask my colleague olivia and our developers.