Visual Report: Report that is password protected cannot be edited

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    Asked on October 24, 2017 at 10:26 PM

    Once I created the Visual Report and assigned a password and saved it, I then needed to go back in and edit it.  I clicked on the pencil icon and down at the bottom right there is a message that read WORKING with a spinner next to it.  It does not disappear and no report ever is displayed.  Thanks


    1508898963Screen Shot 2017-10-24 at 10.3

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    Answered on October 25, 2017 at 03:08 AM

    I am able to replicate the issue. I will report this issue to our developers and we will inform you via this thread once this issue is resolved. 

    For now, I can only suggest you to create a new report without password protection. If the report is not password protected it can be edited. 

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    Answered on November 03, 2017 at 08:48 AM

    Hi there,

    This should be fixed now. Please try editing your visual report again and let us know how it goes.