Hello, how do I change my payment method?

  • Profile Image
    tbloom007
    Asked on October 25, 2017 at 08:24 AM

    I have a new credit card I need to update my account with and I can not find a way to access my account payment info. Please advise.


    Thanks,

    Taylor

  • Profile Image
    lumiardian
    Answered on October 25, 2017 at 08:36 AM

    1.Click on the User icon on right-top corner and click on Settings button.

    2.Click on Billing which can be found on the left side in the menu.3

    3.After that click on Payment Method and you will see a green button which says: Change Credit Card.

  • Profile Image
    Kevin_G
    Answered on October 25, 2017 at 10:12 AM

    I can see you have an active subscription through FastSpring, please check this guide in order to change your payment method: https://www.jotform.com/help/330-How-to-Update-My-Subscription-s-Payment-Method-FastSpring- 

    If you have any question, let  us know.