Hello, how do I change my payment method?

  • tbloom007
    Asked on October 25, 2017 at 8:24 AM

    I have a new credit card I need to update my account with and I can not find a way to access my account payment info. Please advise.


    Thanks,

    Taylor

  • lumiardian
    Replied on October 25, 2017 at 8:36 AM

    1.Click on the User icon on right-top corner and click on Settings button.

    2.Click on Billing which can be found on the left side in the menu.3

    3.After that click on Payment Method and you will see a green button which says: Change Credit Card.

  • Kevin Support Team Lead
    Replied on October 25, 2017 at 10:12 AM

    I can see you have an active subscription through FastSpring, please check this guide in order to change your payment method: https://www.jotform.com/help/330-How-to-Update-My-Subscription-s-Payment-Method-FastSpring- 

    If you have any question, let  us know.