Password STILL not working

  • Profile Image
    Asked on September 09, 2012 at 11:14 PM

    Hey, Thanks for helping!

    I just created an account. I logged out and I am trying to log back in and my password does not work. I sent a 'password reset' request and I am getting a message that my accout does not exist.

    I received my 'Welcome to Jotform' letter but the system is reporting that my email or user name 'Texas' does not exist.

    Ok, I registered as User: Texas 
    I used email:

    I received the 'Welcome to Jotform'' letter to the same email address. 

    I already created 2 forms... a 'Complaint' form and a 'Consignment' form for my website and I tested them and received nothing in my email box.

    You can see the Consignment form here...

    You can see the Complaint form here...

    Or just go to and click on 'Consignment' or 'Complaint' (on bottom) link to see the forms.

    Can you help?


  • Profile Image
    Answered on September 10, 2012 at 12:19 AM

    Hi Carlos,

    I was able to find your forms under "texas" account. The email address associated to this account is

    Please reset your password again using this email.

    Let us know if you're still having issues regarding this. Thanks!

  • Profile Image
    Answered on September 10, 2012 at 12:22 AM

    I can also change your account email address to, if you've having issues with your yahoo mail address. Thanks.