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panachecupcakeslvAsked on October 26, 2017 at 12:57 PM
I have created a form so that my customers can inquire cake orders.
The File Uploader element gives the option of uploading images or files.
The files are being successfully uploaded, but I am not able to see the images when the submitted forms are emailed to me.
This is a very important element of the form, please fix soon.
Thank you,
Latasha Alessi
latasharay711@gmail.com
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Chriistian Jotform SupportReplied on October 26, 2017 at 2:02 PM
Looks like your Customer Cake Image field is not required. With that, your customers can proceed to submitting the form without uploading an image. Hence, you received an email notification without an image uploaded. Please require the said field to make sure it is included in the email notification.