- adenachungAsked on October 26, 2017 at 03:18 PM
Is there a way to use conditionals within the subject line or body of an autoresponder email?
For example, I'd like the email content to show one blurb if a certain field was answered "Yes", and a different blurb if that field was answered "No".
I searched the forum and user guide and didn't find an answer to this question.
- JotForm SupportWelvinAnswered on October 26, 2017 at 04:53 PM
Here are ways you can accomplish this in the form.
The first one would be to create two notification emails, a customize one for Yes option and another customize email for No option. Then conditionally sent the emails based on the selection. Here's a guide:
The second one would be to add a new field, a single text entry will do. You can hide this field if you do not want users to see this in the form. Populate this field with a text based on a selection of Yes and No, still by conditional logic:
I hope that helps. Let us know if you need further assistance.
- adenachungAnswered on October 26, 2017 at 07:33 PM
Ok. I probably won't use either options because they are not the most streamlined, but I appreciate that there are options.
Thanks for the quick response.