What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    How to install standard email client?

    Asked by brampattinaja on September 10, 2012 at 05:22 AM

    When I'm going to my form and click on a box, I get an error saying: "Can not perform this action because the default mail client is not properly installed." Why can I click a box anyways (box is where the question and answer are in as on the editor) and how can I fix this?

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    Answered by brampattinaja on September 10, 2012 at 05:38 AM

    It seems that when you enter a linked mail-adress in a free-text-box,

    it'll screw up the rest of the boxes. This is because the email-link spreads over the other boxes.

    By removing the email-link the clickable boxes got away!


    Fixed, but thanks anyways =)

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    JotForm Support

    Answered by idarktech on September 10, 2012 at 07:49 AM

    Glad to hear you were able to sort it out. Thanks!