Payment Tools: Not possible to set a product as 'Required' or 'Selected by Default'

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    KellyWeaver
    Asked on October 27, 2017 at 03:00 PM

    Hello... trying to make the "custom family session" for $249 a MUST and required to check out, but can't change the "required" button to "YES"

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    Mike
    Answered on October 27, 2017 at 04:20 PM

    We are sorry for the inconveniences you are facing.

    It appears to be a bug that the 'Selected by Default' option cannot be enabled. I have attached a bug report ticket to this thread and escalated it to our developers.

    We will get back to you once the issue is fixed.

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    StMarkChicago
    Answered on October 28, 2017 at 11:40 PM

    I am having the exact same issue. I need this urgently for a registration form that I was about to have go live
    .
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    BDAVID
    Answered on October 28, 2017 at 11:43 PM

    @StMarkChicago, your concern will be addressed on the following thread: https://www.jotform.com/answers/1285022 

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    omur
    Answered on November 13, 2017 at 01:33 AM

    Hello,

    We've resolved the issue. Thank you for reporting it.

    If you run in to further problems, feel free to write us.

    We're glad to help.

    Thank you