Submission Page Not Updating with Changes

  • fieldwheel
    Asked on October 30, 2017 at 1:22 AM

    Hello, 


    The confirmation submission page is not updating with the changes made in my forms. 


    To trouble shoot, I cloned the form and linked a new embed into the form. I also made sure to refresh the page before submitting a new form. 


    Please help 


    Thanks,

    Ryder 

    Page URL: https://www.fieldwheel.com/contact
  • Chriistian Jotform Support
    Replied on October 30, 2017 at 4:22 AM

    I cloned your form (http://www.jotform.us/form/73020843971152) and tried to edit the submission I made, however,  I was not able to replicate the issue you have mentioned. The changes I made on the submission appeared on the Submission Page.

    15093515372017 10 30 1618 Screenshot 10

    Related Guide: How to Edit Submissions Made on Your Forms.

    I also tried the Edit Submission Link on the Notification Email and still, I didn't replicate the issue.

    Could you please try it again on your end? If possible, please try other browsers to see if that helps. 

    If the issue still persists, please let us know.