Submission Page Not Updating with Changes

  • Profile Image
    fieldwheel
    Asked on October 30, 2017 at 01:22 AM

    Hello, 


    The confirmation submission page is not updating with the changes made in my forms. 


    To trouble shoot, I cloned the form and linked a new embed into the form. I also made sure to refresh the page before submitting a new form. 


    Please help 


    Thanks,

    Ryder 

  • Profile Image
    Chriistian
    Answered on October 30, 2017 at 04:22 AM

    I cloned your form (http://www.jotform.us/form/73020843971152) and tried to edit the submission I made, however,  I was not able to replicate the issue you have mentioned. The changes I made on the submission appeared on the Submission Page.

    15093515372017-10-30_1618.png

    Related Guide: How to Edit Submissions Made on Your Forms.

    I also tried the Edit Submission Link on the Notification Email and still, I didn't replicate the issue.

    Could you please try it again on your end? If possible, please try other browsers to see if that helps. 

    If the issue still persists, please let us know.