Over Quota Error

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    Asked on September 10, 2012 at 12:36 PM


    Our account "StreetLightUSA" is getting an "over Quota" error. I looked online and it says 1404 of 100 used this month. However, I have counted new applications this month and it only totals 91 submissions. I have attached a screen shot to show the totals. This is VERY URGENT for us to get back up as we are expecting many media requests this week. Please contact me as soon as you can.


    Justin Benson


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    Answered on September 10, 2012 at 03:13 PM

    Hello Justin, 

    There was a bug that caused some problems with the submission count last week.  The issue has now been fixed and the counts have been reset.  Let us know if you have any other issues!