Cannot change the form width

  • Profile Image
    Asked on October 30, 2017 at 06:23 AM

    Hi, I made the change but the for doesn't "take" it. If I put 1000px, the frame remain 500px.

    What happen?

    This is the link:

    thank you,


    This is a re-post of a comment on The Importance of Form Widths

  • Profile Image
    Answered on October 30, 2017 at 08:27 AM

    Dear Martina,

    We are sorry for the inconvenience you have. 

    I have cloned your form named "MED Green Growth Survey" on my side in order to test it. You are able to change the form width as you can see the screenshot below:


    As you can see, I have changed your form width from 690px to 500px and all changes are saved successfully.

    What did not work for you? Maybe, you have been logged out from the Jotform during the form edition progress. 

    Could you please test again and please let us know if the issue still persists.

    Thanks in advance.