JotForm Power-Up in Trello: I cannont access it, change the form, fill it, or anything else (only the "create new form" button works).

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    mbeaulieu5
    Asked on October 30, 2017 at 01:52 PM

    Hi, I am also encountering issues with the link between Trello account and JotForm account. Was able to create an account, and create a new form, but even though the form seems to appear in my trello card, I cannont access it, change the form, fill it, or anything else (only the "create new form" button works). When I click the link in the card, a blank window appears. Same effect encountered using Internet Explorer, Chrome, Edge and Mozilla.

    I read the other comments, and am wondering if the issue with EU accounts has been solved yet?

    Thank you!



    This is a re-post of a comment on Using the JotForm Power-Up in Trello

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    BDAVID
    Answered on October 30, 2017 at 02:14 PM

    It could be related to EU accounts, because I have tested it, and it works on my end:

    1509387174working.gif

    I have reported this to our back-end team for further investigation. You will be updated via this thread.

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    TitusNdoka
    Answered on November 21, 2017 at 12:28 AM

    Hello, 

    We've published some updates that resolve the EU related bugs. 

    Our testing shows you should be able to access all the features now - could you give it another try? Let us know. 

    Thanks!