- mbeaulieu5Asked on October 30, 2017 at 01:52 PM
Hi, I am also encountering issues with the link between Trello account and JotForm account. Was able to create an account, and create a new form, but even though the form seems to appear in my trello card, I cannont access it, change the form, fill it, or anything else (only the "create new form" button works). When I click the link in the card, a blank window appears. Same effect encountered using Internet Explorer, Chrome, Edge and Mozilla.
I read the other comments, and am wondering if the issue with EU accounts has been solved yet?
This is a re-post of a comment on Using the JotForm Power-Up in Trello
- JotForm SupportBDAVIDAnswered on October 30, 2017 at 02:14 PM
It could be related to EU accounts, because I have tested it, and it works on my end:
I have reported this to our back-end team for further investigation. You will be updated via this thread.
- JotForm SupportTitusNdokaAnswered on November 21, 2017 at 12:28 AM
We've published some updates that resolve the EU related bugs.
Our testing shows you should be able to access all the features now - could you give it another try? Let us know.