Customize autoresponder based on user's response

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    sstte18
    Asked on October 30, 2017 at 06:29 PM

    Hi.  I have two autoresponses/thank you pages for this form.  How do I customize the auto response based on the answer to the payment method question?  I know how to do it for the thank you page.

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    Mike
    Answered on October 30, 2017 at 09:46 PM

    Thank you for contacting us.

    This can be achieved with email conditions. Please take a look at the next guide:

    How to Send Email Based on User's Answer

    If you need any further assistance, please let us know.

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    sstte18
    Answered on October 30, 2017 at 09:57 PM

    This worked. Thank you.

    Also how do I make some of the sentences on the thank you page and the auto responder email to be single spaced?
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    ashwin_d
    Answered on October 31, 2017 at 02:32 AM

    I am glad to know that your issue is resolved.

    I have moved your second question to a new thread so that we can address it separately. You will be answered in the following thread:  https://www.jotform.com/answers/1286450