Your IP address has been banned because of a possible phishing attempt

They were trying to edit this form: https://form.jotform.com/72394475528164

Full message client received: Looks like your IP address has been banned because of a possible phishing attempt. If you believe that there is a mistake, let us know using the form below.

The form you provided was created in the account KickUp. That account is active. When the IP address is banned the account is usually suspended. 

I white listed the IP address of the account KickUp. If your client is still receiving mentioned message, please provide us an IP address of your client.