What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    my account has disappeared

    Asked by TigerZoom on September 10, 2012 at 06:49 PM

    hi.  my account used to be ashley.jones@tigerzoom.com and then I changed it to admin1@goodstars.org


    now it's disappeared.


    please help.

  • Profile Image
    JotForm Support

    Answered by Deygus on September 10, 2012 at 07:04 PM

    Hi, it appears as though you never clicked Update My Profile to finalize the email address change. I have done this for you. You should now be able to log into your account.