JotForm + Trello Power-Ups: not showing up in mobile app.

  • Profile Image
    MobilityEquipHQ
    Asked on November 01, 2017 at 12:47 PM

    To Whom It May Concern:


    I just created a custom form on your website titled "Rental Agreement." I want to be able to use this Rental Agreement on my Trello mobile app but can't figure out how to do it.


    On desktop it's pretty straightforward. When you open up the card in Trello, on the right hand side there's a "Power Up" Section that you click on. A drop down menu appears, and you click on "Fill Form" and boom there it is the rental agreement pops up.

    I'm not having the same such luck on my trello mobile app. I would appreciate any assistance!

  • Profile Image
    BDAVID
    Answered on November 01, 2017 at 01:32 PM

    Thanks for bringing this up to our attention, I have tested the mobile app, and you are correct, the Power-Ups is not showing:

    1509557334WhatsApp Image 2017-11-01 at 1

    As it does in Desktop view:

    1509557423desktop.png

    I have forwarded this to our back-end team to see if it is something that needs to be updated in our end. You will be notified via this thread about any updates.

  • Profile Image
    widgets
    Answered on November 20, 2017 at 06:14 AM

    Hi, I don't think the trello mobile app support 3rd party power ups atm. They only enabled some internal custom fields. Like the two available power ups on the app. This is not a problem with the JotForm powerup. Until Trello enabled the support for 3rd party power ups on their trello mobile we can't do anything about it.

    Regards,