Response form when someone fills out a form

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    Asked on September 10, 2012 at 10:39 PM

    I am creating a form for a client with my account. I have added their email address to receive the email when someone fills out the form. When I test the form it keeps going to my email address. I have not uploaded the form to the webpage yet.

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    Answered on September 11, 2012 at 12:22 AM


    You have to make an actual submissions with your form to make it work. Using the "test email" function on form notification would only send notification messages to the email address that's associated on your account not on your form recipients.

    Hope this helps. Thanks!

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    Answered on September 11, 2012 at 04:25 PM
    Am I supposed to do this from my website where the form is or through the
    Jotform interface?
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    Answered on September 11, 2012 at 05:42 PM


    You can make a submission in your live form either from your website or via the Preview panel in the Jotform interface.