Account autosuspended, form not found

  • egrcert
    Asked on November 1, 2017 at 3:02 PM

    Hi, someone tried to fill in our form and it said "form not found".

    When I tried to log in to JotForms to see what the problem was, it said "Account autosuspended."

    Please help, thanks!

    Jotform Thread 1288029 Screenshot
  • ktyaguirre
    Replied on November 1, 2017 at 4:03 PM

    Upon review of your account we have found your form is in compliance with the Terms of Use.

    We apologize for the inconvenience this might have caused you.

    Your account is active and your form available for you to continue developing it.

    Thank you