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premierholdingsAsked on November 1, 2017 at 4:19 PM
Hi,
I just realised my account has been suspended and forms on my site(s) are disabled and i have no clue why it's suspended
Please advise
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ktyaguirreReplied on November 1, 2017 at 4:29 PM
Upon review of your account we have found form:
http://www.myjotform.com/form/41454816024551
to be collecting ssn, driver's license and banking information. This is illegal, for it is considered a phishing activity.
If you do have to collect this type of information you need to add a signature field.
Here are some widgets you can add to the form (signature fields):
http://widgets.jotform.com/search/signature
This will surely make your form comply with the Terms of Use in order not to draw unwanted attention.
Thank you
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ktyaguirreReplied on November 1, 2017 at 4:29 PM
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HoldingsReplied on November 1, 2017 at 4:37 PM
I clearly understand what is required of me.
Kindly un-suspend my account to enable me add the signature widget and fix the issue.
Thanks
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ktyaguirreReplied on November 1, 2017 at 4:57 PM
Your account is active:
https://www.screencast.com/t/I06CxU8cv
If there were made several attempts to login to the account, you need to wait 30 min in order for it to unlock itself.
We appreciate your patience, and your prompt response.
Thank you.