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ArnoldClassicAustraliaAsked on November 1, 2017 at 8:41 PM
Hi,
I want to be able to change the selected products on my form after they have been paid for. How do I do this?Page URL: https://form.jotform.co/73020773871860 -
Support_Management Jotform SupportReplied on November 2, 2017 at 3:13 AM
You can edit your submissions through your SUBMISSIONS PAGE.
Complete guide: How-to-Edit-Submissions-Made-on-Your-Forms
Also, if you need to look for a specific submission, you can search for it through the same page using the SEARCH BAR at the bottom.
Related guide: How-to-Search-a-Submission-from-the-Submissions-Page
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ArnoldClassicAustraliaReplied on November 2, 2017 at 7:02 PM
Thanks, I know how to do this, but it won't let me change the product selected?
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David JotForm Support ManagerReplied on November 2, 2017 at 9:42 PM
Products can not be change, as that would need to process another payment, and it is not possible to process two payments from the same submission.