I need a BAA and data security

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    Gary DeVine 
    Asked on November 02, 2017 at 08:10 AM

    I need a company that can provide forms for my website, without taking information and using it for their own purposes, such as marketing or selling the info.  I am required to abide by HIPAA and HITECH, which requires a Business Associate Agreement.  Will Jotform protect the information of my clients and provide a BAA?

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    Answered on November 02, 2017 at 09:50 AM

    Update (April 19, 2018) HIPAA is available for our Gold and Silver plans.

     https://www.jotform.com/hipaa/ /

    Unfortunately, we are not having compliance certificate with HIPAA and we cannot provide BAA at this moment. However, JotForm can be used in HIPAA complaint way as it complies with the technical safeguard section of the HIPAA security rule.

    Please go through the thread below that can help you with more information in this regard.


    Please get back to us if you need any further assistance. We will be happy to help. 

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    Answered on April 10, 2018 at 03:36 AM

    Hello Gary,

    Great news! JotForm now offers HIPAA compliance. This means users in the healthcare industry can use JotForm to collect sensitive patient information through consent and onboarding forms, medical history updates, online bill payments, and prescription refill requests. 

    HIPAA-compliant forms require a Gold pricing plan, which is only $99 a month or a Silver pricing plan, which is $39 a month. A business associate agreement (BAA) is also available upon request.

    For more information about our HIPAA-compliant forms, visit www.jotform.com/hipaa


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    Answered on April 19, 2018 at 03:40 AM

    Update: HIPAA is available for the Silver plan as well.