New Form Layout: redirect to Thank you page not working

  • LaurenTheVA
    Asked on November 2, 2017 at 1:57 PM

    Hello Jotform,

     

    I want to redirect to thank you page http://www.simplyshrocking.com/quizthankyou/, and it will not work.  Can you help?

     

    https://form.jotformeu.com/73055477384363



  • David JotForm Support Manager
    Replied on November 2, 2017 at 2:24 PM

    Scroll down to the bottom of your form, and click on the "Edit Thank You Page" link:

    1509646886EditThankYouPage Screenshot 10

    Then click on the "Redirect to External Link" option, and paste your link:

    1509646985redirecttoexternallink Screenshot 21

    Let us know if you need more help.

  • LaurenTheVA
    Replied on November 2, 2017 at 2:48 PM

    Yes - I did that, and it will not work.  https://www.useloom.com/share/924b811f6fe04aab93110d5e87466a2d

  • Mike
    Replied on November 2, 2017 at 4:47 PM

    The issue could be related to the enabled Send Post Data option. That option is only required if you process the submission data with a custom script. You may try disabling it and then re-checking the form.

    New Form Layout: redirect to Thank you page not working Image 1 Screenshot 20

    If you need any further assistance, please let us know.