New Form Layout: redirect to Thank you page not working

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    Asked on November 02, 2017 at 01:57 PM

    Hello Jotform,


    I want to redirect to thank you page, and it will not work.  Can you help?


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    Answered on November 02, 2017 at 02:24 PM

    Scroll down to the bottom of your form, and click on the "Edit Thank You Page" link:


    Then click on the "Redirect to External Link" option, and paste your link:


    Let us know if you need more help.

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    Answered on November 02, 2017 at 04:47 PM

    The issue could be related to the enabled Send Post Data option. That option is only required if you process the submission data with a custom script. You may try disabling it and then re-checking the form.

    If you need any further assistance, please let us know.