- CRYPAsked on November 02, 2017 at 02:36 PM
I set up this account for my non-profit client. I would like to change the account email and billing info to them as well as get them the non-profit 50% discount.
Can I do that? Or do I need to start from scratch?
If I can transfer how do I get them started for the non-profit discount?
- JotForm SupportKevin_GAnswered on November 02, 2017 at 03:07 PM
Please note that all your account information can be changed on the settings page: https://www.jotform.com/myaccount/
If you want to change the username, then you will need to provide us at least 3 possible usernames you would like to use and will change it to the first one available.
I can also see your account CRYP has already an active subscription; however, you can still apply to the non-profit discount and we can help you switching from the current subscription to the one with the discounted rate.
Please apply to the non-profit discount here: https://www.jotform.com/nonprofit/pricing
We will get back to you as soon as possible with a resolution about it.
If you have questions, let us know.