What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    I forgot my password, clicked the forgot password link but did not receive a confirmation email

    Asked by bwhorley on September 11, 2012 at 08:27 AM
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    JotForm Support

    Answered by mliz on September 11, 2012 at 09:19 AM

    The forgot password email is sent out to the Account email address, you should be receiving it shortly. Please also look into the Bulk or Spam folders as it may have been caught by Spam filters.

    Let us know if you were not able to get the email.

    Thanks!