- joanfeldmanAsked on November 02, 2017 at 04:03 PM
I created a form that has the option to order concert tickets as well as dinner options. I can't figure out a way to have only 1 calculation for all of the items. We are using Authorize.netPage URL:
- JotForm SupportaubreybourkeAnswered on November 02, 2017 at 05:25 PM
I cloned your form and modified it:
You can clone this form:
To recap, I removed your products and added a form calculation widget. I then added number fields for your products and in the calculation widget I set it up like this:
In your payment integration I set it up to take a user defined amount from the form calculation widget.
You can read the full guide to this approach here:
Finally, I marked the calculation field as hidden. It will continue to work in the background, and pass the total to your payment integration.
- joanfeldmanAnswered on November 07, 2017 at 09:51 AM
Thank you. It's not calculating properly though. I can still see the total from the Authorize.net and the total from the Calculations Wizard but they are showing 2 different amounts.
- JotForm SupportaubreybourkeAnswered on November 07, 2017 at 11:18 AM
I see on your form https://form.jotform.com/73044411467149 that you are trying to use the inventory widget and sell products with Authorize.net.
It isn't possible to use both. If you want to use the inventory widget you cannot "sell products" via your payment processor. Instead you must use a "user defined amount" and pass it your calculation. Like in my demo:
You can clone this form and it will all work:
You can also modify the clone as you see fit.
- joanfeldmanAnswered on November 08, 2017 at 11:20 AM
One more question. When I cloned your form, it's telling me there is no API Key for the concert tickets. I put the API key info into Authorize.net. What am I missing?
- joanfeldmanAnswered on November 08, 2017 at 11:22 AM
I figured it out! Thank you!