Danish characters in filename of attached document = upload error

  • aarhusfilmworkshop
    Asked on November 3, 2017 at 7:54 AM

    Hi there.

    Am I right in that Danish characters in the filename of an attached file is not supported??

    Best regards

    Ulrik Lyhne

    Jotform Thread 1289429 Screenshot
    Page URL: https://form.jotform.com/50982719185971
  • Rose
    Replied on November 3, 2017 at 9:24 AM

    As far as I checked, it seems that there is no restriction about this. I cloned your form and sent test submission by uploading a PDF file named as "ÅåÆæØø" and I was able to submit the cloned form without having a problem. 

    In addition to that, I also sent a test submission for your form by uploading the same file, I again did not encounter any problem.

    1509715356Screen Shot 2017 11 03 at 16 Screenshot 10

    I'm not sure if you receive the error, on the screenshot provided by you, every time you try to upload a file which has Danish characters on the file name. If so, could you please provide us at least a file name which cause this problem? This is because, in order to identify the exact problem, we firstly need to replicate the same issue on our side.