Is there a way to block form submissions from specific IP addresses?

  • elenad
    Asked on November 4, 2017 at 6:11 PM

    Spam related 

    Is there a way to block form submissions from specific IP addresses?

    Thank you.

  • Mike
    Replied on November 4, 2017 at 8:49 PM

    Unfortunately, we do not provide an option to block the IP addresses from your end.

    However, you may provide us with a form link in question and a spamming IP address. This way we should be able to block it from our end.

  • elenad
    Replied on November 6, 2017 at 11:05 AM

    Hi Mike,

    The IP in question is 113.68.108.109 and must be from somewhere in China.

    The form that got spammed is https://form.jotformeu.com/62691942726364

    I added a Captcha to it after the attack.

    Also, if you could delete all the submissions from that IP, it would be great. I couldn't find a way to select them all and delete.

    Thank you!

  • aubreybourke
    Replied on November 6, 2017 at 12:35 PM

    Ok I banned the IP 113.68.108.109 

    If you want to prevent this from happening again, please add a captcha to your form:

    How to Add a Captcha Field  

    Finally you will need to delete your spam submissions yourself.