TBSEAnswered on November 06, 2017 09:12 AM
Can a ticket location field from Ticketmaster or StubHub, with one click from those websites, pre-populate into a JotForm?
John_BensonAnswered on November 06, 2017 10:54 AM
I am not familiar with the website, could you please tell us more about it? Upon checking, it looks like it is selling a sports game ticket.
To better assist you, please provide more details about the issue. What do you mean one click from those websites?
We'll wait for your response. Thank you.
TBSEAnswered on November 06, 2017 10:15 PM
In a nutshell, I want a user to take or rather go to any ticket website (e.g., Ticketmaster, StubHub - check the URL's below), select a ticket / seat location where each website (Ticketmaster and StubHub) has a unique URL for each seat, make one click on those websites, and the seat location URL automatically populates in my JotForm (https://form.jotform.me/71783263323456), the event and seat location section?
Can that be done?
Ticketmaster URL example: https://www.ticketmaster.com/resale/checkout/order?v=ybQEAcQwKF1uSg-fkO8D6f5NKhaBkbsQs5izXwuDh5mh1btT4oxaZ8nsPKryDRPiHYe1YU2mCYY90NAlUNGbJh0PPs3UdWO5_t827ZLIHPRGuQ3un5IYKk_f4pUN2IQf927svC7ISuZQhxNc1fYAoziKiPyb0kjMDjfUKv0HLTcz2Hmwqjx0fmZ0LTGclgJaZ05Rbgc2ko2FpQdsEEV7Dl8jPczdzMvzT4NTkKJ3fMxlezIfO3isDKBAhTByrofhCgxIUnNx6Z5b7AibhWNsX34v0oBHKz6v7PORSiHNafyKR6wVRK8iLoWqWkCehh57MXfj7zW-WsPJ1KUPSOIa0QPd3rLolZMLl9fCraMvc-YCH--kU7xUXQ0&ccp_src=2&ccp_channel=0&edp=https%3A%2F%2Fwww1.ticketmaster.com%2Fdallas-cowboys-vs-washington-redskins-arlington-texas-11-30-2017%2Fevent%2F0C005287CE0BB067&responsive=1&identity_login=1&identity_login_delivery=1
Ashwin JotForm SupportAnswered on November 07, 2017 03:44 AM
Unfortunately it is not possible to automatically read the data from any external URL and populate in JotForm. Are you able to read the data in the webpage (Ticketmaster and StubHub) which you can pass it to any URL?
If yes, then you can take advantage of our URL parameter feature to populate that data in JotForm. You may like to take a look at the following guide which should help you how to populate form fields using URL parameter: https://www.jotform.com/help/71-Prepopulating-Fields-to-Your-JotForm-via-URL-Parameters
TBSEAnswered on November 07, 2017 06:47 AM
Probably not, as to reading the data in the webpage (On Ticketmaster, StubHub).
Would that be something I can get from Ticketmaster and StubHub, I guess their developers?
What specifically would I need to ask them for (Computer Jargon)?
Ashwin JotForm SupportAnswered on November 07, 2017 08:22 AM
Yes you need to speak to their developer and ask them if there is any way to pass data to any external URL / page from their page after the order is placed. When user go to their page and book seat, is there any possibility to read the selected seat and/or other data which can be passed through query string to any other URL.
TBSEAnswered on November 07, 2017 08:25 AM
I wanted the data before they purchase, as we purchase and forward to the user after the sale.
So, do I just adjust the language to reflect as such, forward the URL once on the webpage by the user?
Ashwin JotForm SupportAnswered on November 07, 2017 09:40 AM
Yes that can be adjusted but there should be option in the webpage (Ticketmaster and StubHub) where a link can be added to read the data and prepopulate form field. This can only be answered by their developer. Please note that JotForm can only capture the data after the form fields are populated and submit button of form is clicked.