- dyllianAsked on November 06, 2017 at 02:08 PM
Log in has a suspended error.
- JotForm SupportktyaguirreAnswered on November 06, 2017 at 02:20 PM
Upon review of your account it was found form:
Please be aware that this is illegal because it's considered a phishing activity.
The only services allowed to collect such data are those that are DSS/PCI certified.
We are certified but you have to collaborate with us by using the tools necessary to protect your information.
Follow the link bellow, it will help you to use payment integration for credit cards accordingly:
Your form has been cleansed and your account reactivated. Feel free to continue developing your forms.
- Joshua JulesAnswered on November 06, 2017 at 02:29 PM
My account was auto suspended. I am unaware of anything that had been done that was against terms. I am new to jot form so please inform me of any miss steps so I can correct them.
- JotForm SupportktyaguirreAnswered on November 06, 2017 at 02:44 PM
As shown in the screenshot below:
Your form was collecting credit card information on plain text fields. This should not be done. Since the information on such fields is not protected. Please arrange for your form to use payment integration. Follow the link for it on the previous response.