My Forms Page: Unable to click on any form or option on my forms page.

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    miahewett
    Asked on November 06, 2017 at 02:33 PM

    I can not log into any of my Jotforms! Please help asap. 

    Screenshot
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    Kevin_G
    Answered on November 06, 2017 at 02:46 PM

    This has been forwarded to our second level now. 

    We will get back to you as soon as possible with an update on this. 

    Thanks. 

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    miahewett
    Answered on November 07, 2017 at 06:47 AM

    I have not heard anything and need to get a contract out this AM? Please advise

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    Kevin_G
    Answered on November 07, 2017 at 08:28 AM

    We've not received any update on this, the ticket has been already assigned to one of our developers. We will keep you updated via this thread. 

    Thanks. 

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    Helen
    Answered on November 07, 2017 at 09:35 AM

    Hello @miahewett,

    Thank you for contacting us.

    I have checked your forms and try to replicate your issue. However, I did not encounter any problem on my side. 

    Could you please share with us screenshot that console when you tried to edit your form? As I see, the screenshot that you shared with us shows error on the Contact Us page. Also, the Contact Us page works properly now.

    I will be waiting for your response. Thanks,