Login failed - AUTOSUSPENDED

  • properties@conrad.rentals
    Asked on November 6, 2017 at 3:53 PM

    Hello,


    I was in the middle of creating a form and I was suddenly booted with this error: Login failed - AUTOSUSPENDED. I didn't select any login widget to place in my form, I think the last thing I was looking at was adding the column widget to see if it would get what I was looking for? Not sure why any widget on the form maker would boot someone or suspend them...

    What can be done to remove the suspension ASAP?

     

    Jotform Thread 1291528 Screenshot
  • Sabbir
    Replied on November 6, 2017 at 4:17 PM

    I have checked your account and found that, you are using Social Security Number and Driver's License Number field in one of your forms, which is against our terms of use.

    I have removed those sensitive form fields and reactivated your account.

    Please check and let us know if you have any further query.