Login failed - AUTOSUSPENDED

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    Asked on November 06, 2017 at 03:53 PM


    I was in the middle of creating a form and I was suddenly booted with this error: Login failed - AUTOSUSPENDED. I didn't select any login widget to place in my form, I think the last thing I was looking at was adding the column widget to see if it would get what I was looking for? Not sure why any widget on the form maker would boot someone or suspend them...

    What can be done to remove the suspension ASAP?


  • Profile Image
    Answered on November 06, 2017 at 04:17 PM

    I have checked your account and found that, you are using Social Security Number and Driver's License Number field in one of your forms, which is against our terms of use.

    I have removed those sensitive form fields and reactivated your account.

    Please check and let us know if you have any further query.